Summary

A major American airline engaged Microsoft and New Era Technology to to migrate multiple legacy on-prem Exchange environments to O365 multi-tenant, along with Office 2016 and Skype for Business upgrades for associated users. 

Challenge

The 24/7 nature of the organization required careful orchestration of migration activities to avoid any impact to the transportation services the customer provides to its’ customers.

Solution

New Era planned, designed, built and maintained databases, schedules, executed migration communications, while monitoring and responding to inquiries received by the project mailbox. Other accomplishments included conducting daily coordination, meetings, reporting, and go-live activities, tracking object readiness and migration status, and provided tailored reporting for all project teams and stakeholders.

Outcome

At a glance, New Era and Microsoft migrated 90,000 Exchange on-premise mailboxes to Exchange Online Multi-Tenant, upgraded 33,000 machines to Office 2016, and enabled Skype for Business for 30,000 users for the customer.

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Summary

A Fortune 500 Healthcare Insurer engaged Microsoft and New Era Technology to migrate mail objects from internal infrastructure of multiple acquisitions from the past to Exchange Online multi-tenant.

Challenge

Beyond the standard challenges of healthcare services requiring no downtime, the project was implemented while the organization was a key player in COVID-19 response.

Solution

New Era planned, designed, built and maintained databases, schedules, executed migration communications, while monitoring and responding to inquiries received by the project mailbox. Other accomplishments included conducting daily coordination, meetings, reporting, and go-live activities, tracking object readiness and migration status, and provided tailored reporting for all project teams and stakeholders.

Outcome

Goals achieved included migrating all objected hosted in Exchange On-Premise to Exchange Online, and migrating all mailbox archives hosted locally to Exchange Online. This service enabled the client to understand where each object
stood specific to readiness and which blockers existed to prioritize activities.

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Summary

A global and diversified pharmaceutical company engaged New Era as a Microsoft Gold Partner to coordinate and manage the scheduling and communications to migrate ADMS/O365 user accounts in scope. Additionally, New Era helped to provide Level 1 and 2 Help Desk staff augmentation.

Challenge

The domain consolidation encompassed the business consolidation of the customer and their newly acquired business, while ensuring the client’s accounts stayed on the existing domain.

Solution

New Era’s solution includes planning, designing, building, populating, and maintaining for a wide range of areas, including migration coordination database, schedules, and communications.

Outcome

Data security and availability are critical, ensuring uninterrupted data and communications access for the migrating users were a number one priority. New Era’s solutions allowed the customer to be on a single EXO multi-tenant, consuming a variety of )365 licenses. Additionally, the client is positioned to expand consumption of MS products and services, especially those that are cloud-based.

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Summary

Everbridge is a critical events management platform, delivering the only all-channel, intelligent, critical communications to help protect people. Serving over 5,000 customers and reaching 550+ million people, technology is critical to the underpinning of Everbridge’s platforms and keeping people safe. 

Challenge

Everbridge connected with New Era Technology after experiencing frustration with disparate equipment. Growing by acquisition, Everbridge struggled with multiple manufacturers and therefore was always learning new equipment in repeated cycles due to this growth.

Solution

Everbridge was searching for a networking and security platform solution. After reviewing other companies and their security offerings, Everbridge chose Fortinet based on the comprehensive suite of security solutions, networking components and the ability for their products to work together, creating no risks or security gaps. New Era Technology
served as a trusted advisor with global reach, delivering the solution in a timely manner and managing the implementation and rollout.

Outcome

Everbridge planned a phased rollout for this integration. The first phase included implementing Fortinet’s switching, routing, and firewall technology. The following phases include SD-WAN solutions built into native firewalls and replacing a competitor’s solution, a network access control system, and implementing EMS. The EMS offering replaces
the current antivirus and aids on vulnerability management and critical risk intelligence.

This solution allows Everbridge to have a distributed workforce, working safely and remotely no matter where they are in the world. Thanks to this platform, Everbridge is prepared for the future as it provides the ability to expand and grow alongside the platform.

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